1. Right of Withdrawal

If the customer is a consumer, the customer has the right to withdraw from the contract without giving any reason. The withdrawal period is fourteen (14) days from the day on which the customer, or a third party designated by the customer who is not the carrier or shipping service provider, takes possession of the last item.

To exercise the right of withdrawal, the customer must inform:

Reset Sports UG
Lothringer Str. 4
22049 Hamburg
Germany
Email: info@reset-sports.com

of their decision to withdraw from the contract by means of a clear statement (e.g. a letter sent by post or an email). The customer may use the attached model withdrawal form for this purpose, but its use is not mandatory. To meet the withdrawal deadline, it is sufficient for the customer to send the notification concerning the exercise of the right of withdrawal before the withdrawal period has expired.

2. Effects of Withdrawal

In the event of a valid withdrawal, all payments received by Reset Sports UG from the customer shall be reimbursed no later than fourteen (14) days from the day on which Reset Sports UG receives notification of the withdrawal from this contract. The reimbursement will be made using the same means of payment as used for the original transaction, unless expressly agreed otherwise. In no event will the customer incur any fees as a result of the reimbursement.

3. Notice: Exclusion of the Right of Withdrawal

The right of withdrawal does not apply if the customer is an entrepreneur within the meaning of Section 14 of the German Civil Code (Bürgerliches Gesetzbuch – BGB), i.e. a natural or legal person or a partnership with legal capacity who, when entering into the legal transaction, acts in the exercise of their commercial or independent professional activity. The right of withdrawal does not apply if the contract has been fully performed by both parties at the customer’s express request before the customer has exercised their right of withdrawal.